Santa Clara Urban Hotel & Spa * Rooftop & Spa

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Key details

About the Hotel

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Steps from the Old Town

Great

8.6

9.4

/10

3.4

4.3

Loved by Santa Clara Urban Hotel & Spa guests

Friendly staff
Spacious rooms
Central location
Delicious breakfast

"The breakfast buffet included made to order eggs, together with the usual offerings including fresh fruit and pastries."

Marion M from Australia

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"And our room was very spacious with stone walls -- quite unique!"

Terrence

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4-star urban retreat in the historical center of Palma de Mallorca

Location

Santa Clara Urban Hotel & Spa is strategically located in the historical center of Palma de Mallorca, just 5 minutes away from Palma Beach. The hotel is within walking distance of iconic landmarks such as the majestic Palma Cathedral and the vibrant city center. Guests enjoy easy access to designer boutiques, restaurants, and shopping areas nearby.

Rooms

This hotel offers a range of accommodations designed for both luxury and comfort. Each room combines historical charm with contemporary design, providing a unique lodging experience. Guests are welcomed with a complimentary bottle of Cava upon arrival.

Wellness

The on-site spa provides a selection of relaxing treatments tailored to promote wellness and rejuvenation. Guests can unwind in tranquil surroundings, receiving professional care designed to soothe the mind and body. The focus on relaxation sets this hotel apart as a destination for health and well-being.

Dining

Guests can enjoy refreshing cocktails on the hotel's terrace, which offers beautiful views of Mallorca. The hotel is near a variety of dining options, allowing guests to experience local cuisine. Access to a vibrant restaurant scene enhances the culinary experience during their stay.

Transportation

Santa Clara Urban Hotel & Spa includes a complimentary taxi service from the airport to the hotel, ensuring a seamless arrival experience. This convenience adds to the overall appeal for travelers navigating their journey to Palma de Mallorca. Guests can focus on relaxing and exploring without the stress of transport logistics.

Highlights

Location: Historical center of Palma de Mallorca

Rooms: Complimentary Welcome Cava

Wellness: Tailored spa treatments

Dining: Terrace with views of Mallorca

Must-do experiences

Stroll through the vibrant Mercado de Olivar for local delicacies.
Savor a traditional sobrasada at a local tapas bar for a true taste.
Visit the stunning Catedral de Mallorca at sunset for breathtaking views.
Discover the hidden charm of the Jardines de S'Hort del Rei park.
Explore the unique Es Baluard Museum for contemporary art and views.

Location: Perfect

9.3/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture-perfect views

“The roof top is the most beautiful space with views that are breath-taking.”

Ruth S from United Kingdom

Strange & UniqueUnique stone walls

“And our room was very spacious with stone walls -- quite unique!”

Terrence from United States

Perfect for Finding FriendsSocial rooftop

“Amazing rooftop lounge with sea and cathedral views.”

Allan from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Junior Suite

2 persons

435 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Superior Double Room

2 persons

325 sq. feet

1 King-size bed

Shower

Heating

room details

Suite Garden View

2 persons

560 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Sun terrace
Spa & wellness centre
Sauna
Jacuzzi
Treatment room
Beauty treatment
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Santa Clara Urban Hotel & Spa Location

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

Map view

Sant Alonso, 16, Palma de Mallorca, Spain, 07001

City landmarks

Landmark

Sa Llotja

3000 ft

Square

Plaza Mayor

2100 ft

Museum

Es Baluard Museu d'Art Modern i Contemporani de Palma

4400 ft

Landmark

Avenida Jaime III

3500 ft

Public Building

Consolat de Mar de Palma

2500 ft

Gallery

Can Solleric

2200 ft

Landmark

Plaza Espana

4100 ft

Castle

Castell de Bellver

1.8 mi

Square

Placa Major

2100 ft

Museum

Museu Fundacion Juan March Palma

2400 ft

Landmark

Parc de la Mar

2000 ft

Landmark

Plaza del Olivar

3200 ft

Square

Placa de la Reina

2100 ft

Event hall

Palma Convention Centre

3700 ft

Park

Sa Feixina Park

4500 ft

Nearby

Church

Catedral de Mallorca

1400 ft

Palace

Royal Palace of La Almudaina

1700 ft

Church

Convent of Santa Clara

200 ft

La Rambla

1700 ft

Church

Santa Eulalia

1000 ft

Carrer de Can Serra

Arab Baths

700 ft

Museum

Fundacion Bartolome March Servera

1500 ft

Museum

Museum of Mallorca

500 ft

Church

Church of Sant Nicolau

1800 ft

Plaza de Juan Carlos I

Passeig des Born

1700 ft

Placa de la Porta del Camp

Porta del Camp square

1200 ft

Square

Placa de Cort

1500 ft

Calle de Can Serra 7

Banos Arabes

1700 ft

Placa de Sant Francesc

Monumento a Fray Junipero Serra

700 ft

Museum

Museu Diocesa de Mallorca

1000 ft

Restaurants

La Taberna del Caracol

400 ft

Carrer de Sant Alonso 2

Cafe Murada Ristorante & Pizzeria

1300 ft

Paseo Dalt Murada 2

Las Olas Bistro

800 ft

Calle Can Fortuny 5 Call Jewish Quarter Entrance

Serendipity

600 ft

Calle Sol 2

Il Porticato

1300 ft

Calle Ramon Llull 8

Can Joan de s'Aigo

1800 ft

Calle Baro de Santa Maria del Sepulcre 5

Sa Bodegueta

1200 ft

Carrer Sant Crist

Restaurante Osteria de Placa Sant Francesc

1000 ft

Placa Sant Francesc Nr. 2

Can Cera Gastro-Bar

1000 ft

Carrer del Convent de Sant Francesc 8

Bar Mezclarte

900 ft

Carrer de Sant Francesc

Explore Palma de Mallorca

Explore Palma's Vibrant Surroundings

Catedral de Mallorca

5 minutes' walk

This iconic gothic cathedral offers stunning architecture and picturesque views of Palma Bay. Guided tours available.

Royal Palace of La Almudaina

7 minutes' walk

Former royal residence featuring historical artifacts and beautiful gardens. Entry includes an audio guide.

Sa Llotja

11 minutes' walk

Impressive 15th-century building showcasing the region's maritime history. Stunning architecture with free admission on select days.

Es Baluard Museu d'Art Modern i Contemporani de Palma

16 minutes' walk

Offers modern art exhibitions and scenic views from its terrace. Check for free admission days and guided tours.

Hiking at Castell de Bellver

9 minutes' drive

Thrilling hike with panoramic views of Palma and its surroundings. Great for nature enthusiasts and families.

Yoga in the Park

5 minutes' walk

Relaxing yoga sessions in Jardi del Bisbe. Perfect for unwinding after a long day. Check local listings for class schedules.

Biking along Palma's Coastline

5 minutes' drive

Bike rentals available for coastal rides. Explore beautiful beaches and scenic routes for all skill levels.

Visit Santa Eulalia Market

5 minutes' walk

Local market offering fresh produce and artisan goods. A cultural experience ideal for solo travelers and families alike.

La Taberna del Caracol

2 minutes' walk

Charming local eatery specializing in seafood dishes. Known for warm service and a casual atmosphere.

Cafe Murada Ristorante & Pizzeria

5 minutes' walk

Italian cuisine with a cozy setting. Famous for their wood-fired pizza and fresh pasta. Reservations are suggested.

Las Olas Bistro

3 minutes' walk

Offers a mix of Mediterranean and international dishes. Relaxed vibe with outdoor seating. Great for families.

Il Porticato

5 minutes' walk

Fine dining experience with local ingredients. Signature dishes include seafood paella. Vegetarian options available.

Teatre Principal

10 minutes' walk

Historical theater showcasing performances including opera and theatre. Check the schedule for family-friendly shows.

Bar Abaco

12 minutes' walk

Unique bar with an enchanting atmosphere. Known for cocktails and live music on weekends. A popular nightlife spot.

Santos Club

10 minutes' drive

Vibrant nightlife venue with DJ sets and dance floors. Make reservations for table service during weekends.

Es Gremi

10 minutes' drive

Live music venue featuring local and international artists. Check the calendar for upcoming gigs suitable for all ages.

Getting around

City Centre

Palma de Mallorca5 min · 1400 ft

Airports

Palma de Mallorca (PMI)14 min · 5.8 mi

Train

Palma Intermodal Station14 min · 3700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at EUR 30 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 17 per person per day.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian, Swedish

Year renovated:

2007

Number of floors:

Number of rooms:

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests consistently praise the hotel's prime location for exploring Palma's historical center, with the Cathedral just a short walk away and easy access to the city center. The rooms are often described as spacious and some guests were charmed by details like sand-colored Mallorcan stone and exposed ceiling beams. The rooftop terrace with sea and cathedral views is a highlight for many, though some have noted that the air conditioning in certain rooms was not fully functional. Breakfast is generally well-received, and some guests were pleasantly surprised by early check-in options and the availability of showers after a day at the beach.

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Review score

Based on 205 verified reviews

8.5/10

Great

89%

Recommend

Free Wi-Fi

9.3/10

Location

9.3/10

Paid Wi-Fi

6.2/10

Value for money

7.9/10

Pros

Spacious room

Helpful staff

Great breakfast

City center location

Rooftop view

Cons

Poor soundproofing

Uncomfortable bed

based on 671 reviews

4.5/5

Alain from France

Single

double room

4 nights in November 2025

Reviewed: January 30, 2026

7/10

fresh designexcellent servicethin wallshot room

i adored the fresh design. breakfast was so excellent and the service also.

i heard the neighbours very clearly because walls are thin. air conditioning didn't work, and it was very hot. it was not good enough for the price.

0 Helpful

Dean from United States

Couple

Junior Suite

3 nights in November 2025

Reviewed: December 29, 2025

8.5/10

Charming Hotel With Excellent Location

room upgradecentral locationrooftop loungehelpful staff

The hotel provided a complimentary upgrade to a beautiful room upon arrival. The location is fantastic, right in the city center (perfect for exploring). The rooftop lounge offers amazing views of the sea and cathedral. I received very helpful local advice from the wonderful staff.

I experienced a slight issue with soundproofing. Sounds carried more than I anticipated.

Rooms

9/10

The junior suite offers ample space with great natural lighting. The design incorporates contemporary touches. It had just the right size, offering quiet and comfy space.

Facilities

8/10

The hotel offers a variety of services, including bicycle rental and spa access. I noticed a rooftop bar is also available, offering city views (definitely worth a visit!). The building has been sympathetically restored.

0 Helpful

Albert from Germany

Superior Double Room

3 nights in November 2025

Reviewed: December 16, 2025

9/10

exposed beamsrooftop viewquality buffet

The room featured sand-colored Mallorcan stone and exposed ceiling beams, I found it quite charming. The rooftop terrace offered views of the cathedral and harbor, a nice touch. High-quality breakfast buffet included everything I could want.

The room was somewhat noisy.

0 Helpful

Vanessa from United Kingdom

Single

junior suite

4 nights in November 2025

Reviewed: December 03, 2025

9.0/10

superb stay!

central locationspacious roomhelpful staff

The location is really good! it is a short walk to the cathedral. the staff were especially helpful. Caterina at reception was great. the room was lovely and spacious, i found the shower powerful, and the bathroom roomy.

i heard my neighbors due to the thin walls.

Rooms

9/10

The junior suite featured ample space and a silent atmosphere. the bathroom had a rainfall shower and provided plenty of towels. i found the bed linens very soft. They ensured a restful sleep. it was all very clean.

Facilities

8/10

A rooftop lounge offered expansive views of the sea. the hotel includes a small spa area with a sauna. I saw it was under maintenance one day. i noticed that free wi-fi is available throughout the hotel. there is also elevator access to all floors.

Location

10/10

the hotel is situated in the older part of town near historic sites. many shops and restaurants are within easy walking distance. i found public transportation options readily accessible nearby. the cathedral is a short walk away.

Dining

9/10

breakfast included a sufficient array of fresh options, juices, and pastries. the dining area was clean, it also had comfortable seating. i noticed that the staff keeps the buffet well stocked. there was a selection of local fruits.

0 Helpful

Questions of the users

About Santa Clara Urban Hotel & Spa

Can you please share more details about the amenities available in the Spa area? Will it be operational around 20 November 2024?

20 November 2024

The Spa is currently closed, and the exact reopening date is not confirmed yet.

Does the hotel provide laundry services for guests?

5 January 2025

Yes, the hotel offers laundry facilities. You can leave your laundry at reception in the morning, and it will be returned clean the next morning, except on Sundays.

Is access to the spa and sauna included in the room rate?

12 February 2025

Yes, spa access is included for all hotel guests. The only additional cost would be if you choose to book a massage, such as the one-hour relaxing massage priced at €52.

What measures are in place for check-in considering current health guidelines?

30 March 2024

The hotel will implement all necessary safety precautions for check-in on the reopening day.

Is it possible to check in at midnight after arriving on a late flight?

15 April 2025

The reception is available 24 hours a day, so checking in at midnight is no problem at all.

Is there a nearby bus station for early morning airport transfers?

8 May 2025

Yes, the nearest bus stop to the airport is just approximately 400 meters from the hotel.

Are breakfast options available and included in the room price?

22 June 2025

Typically, the option to include breakfast is available when booking a room.

Can guests request twin beds instead of a double bed in their room?

10 July 2025

Yes, it is possible to have twin beds, but this request must be made in advance as only a limited number of rooms with separate beds are available.

Will there be additional charges for beach towels during my stay?

21 August 2025

No, there are no extra costs associated with beach towels for guests.

What parking options are available near the hotel?

2 September 2024

Parking is available in a restricted area. You can park for free about 6-8 minutes away, or opt for a paid garage parking option at €25 per night, located around 200 meters from the hotel.